---
title: "Access to Ingrid Merchant Platform"
canonical: "https://ingrid-support.refined.site/space/KB/11534345/Access%20to%20Ingrid%20Merchant%20Platform"
format: markdown
---
## Ingrid Merchant Platform (IMP) is the administration portal for Ingrid merchants. It's is a sophisticated tool which allows you to have a full control over your Delivery Checkout and Tracking setup.

There are two environments of Ingrid platform - stage(testing) and production. You as a merchant would get an access to both environments from Ingrid Support Team.

### How do I login to Ingrid Merchant Platform (IMP)?

1. Select environment.
  1. Stage: <u>[mad-stage.ingrid.com](http://mad-stage.ingrid.com/)</u>
    - Production <u>[mad.ingrid.com](http://mad.ingrid.com/)</u>
2. Login with the login details which you received from Ingrid Support team [support@ingrid.com](mailto:support@ingrid.com)


![image-20240711-073754.png](media://2e69f3cb-41ff-4215-8e0a-80833e45bc95)


### How do I request a new user for my Merchant account in Ingrid Platform?


There is no limit in the number of users for your account in IMP. To request a creation of a new user, please approach [support@ingrid.com](mailto:support@ingrid.com) with the email address, name and surname of a new user.