---
title: "What are custom events?"
canonical: "https://ingrid-support.refined.site/space/KB/11502557/What%20are%20custom%20events%3F"
format: markdown
---
Custom events are localized messages that provide more information to your customers regarding the current parcel's status. Such events can be added via the Ingrid Merchant Platform in Delivery Tracking > Events section. To activate it, please follow the steps described <u>[here](https://developer.ingrid.com/tracking/integration/)</u>.